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The images on my Promotion/Email Campaign are outdated, how can I update them? NEW!

Still seeing old images on Jump Send, even though you updated them on your Amazon listing? No problem!

Even though the system will automatically update any new listing information for your ASIN every 24 hours now, you can refresh the product's info from within your Jump Send Products page manually.

To refresh the info from within your account, you just need to go through the following steps:

  • First, please  log in  to your Jump Send account
  • Next, go to your Products page and hover over the product you want to refresh
  • When you see the Refresh option, click on the image and the request will be sent

But, remember...if you've already linked your Jump Send account to Seller Central, those products should update every 24 hours! If they don't, just let us know at

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