What are Badges for Shoppers and what do they mean?
Wondering what those icons are, that some Shoppers have beside their request to buy your product?
We can clear that up for you!
Those badges (either one, two or no badges beside your Shopper requests) are extra verification steps a shopper did or did not take to verify their accounts.
So even though you can't see any information about the person requesting the discount (due to Amazon's terms and review policy), you can use these badges to decide which requests you want to approve!
Requests with badges mean the Shopper is not a bot...so we suggest considering the approvals of requests from people who have both badges. It shows the shopper is more engaged and have verified their profile. :)
And the two badges you might see for shoppers are:
The SMS Text Verification Badge, which proves they are not a robot, through our SMS text messaging system. The purpose of this is to ensure that they do not have multiple accounts and that they are an actual person. You will see this icon for that verification badge:
The Verified Login With Amazon Badge is earned when shoppers login to a verified Amazon profile while using Jump Send. Although we are not tracking information from their accounts, the system will only allow one Amazon account to be verified per Jump Send profile and once an account is linked, it cannot be used by anyone else. The icon looks like this:
If you see no badges beside a buyer's request, it just means the shopper didn't complete the verification yet...or maybe their account is very new.
We hope this helps, but as usual, please feel free to reach out to our support team at email@example.com if you have any questions!